ROLLED STEEL PRODUCTS
Has an immediate opening for an (Inside Sales Representative)PREVIOUS EXPERIENCE in the STEEL INDUSTRY, STEEL SERVICE CENTER, and/or STEEL DISTRIBUTOR knowledge of PRODUCT MATERIAL REQUIRED; TYPE of STEEL, STAINLESS, GALVANIZED, HOT ROLLED, COLD ROLLED, COIL and SHEET SIZES, GAUGES, GRADE, and TOLERANCES.
Ability to troubleshoot customer’s orders, investigate customer complaints to assure immediate results and provide corrective resolutions giving options to the customers that will increase company profitability finding ways to reduce overall cost for company and customer.
Responsible for giving quotes on material to a high volume of calls from new and existing customers maintain and update information.
Assess customer needs; meet quality standards for services, evaluation of customer satisfaction, and ability to cold call acquiring new business.
Knowledge of pricing, costing, line of credit, material, special needs, shipping, and delivery dates that meet customer\'s specifications per order prior to shipment.
Determine availability of material that meets the customer’s specifications per order prior to shipment. Excellent interpersonal and organizational skills, detail orientation with a firm commitment to personal values, strong work ethic, and ability to work independently or as a team.
Computer skills required use of AS-400 green screen and/or PC to enter customer information, retrieve information, enter data, and/or process data.
Benefits package Salary + Commission + Benefits + Profit Sharing + Vacation + Holidays +